I would not even think of buying fish anywhere else. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. Terms of Use, great place but even then local is better but most likely fairly limited as well. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. This was the response: Making mistakes isn't the problem. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. LiveAquaria.com is your trusted source for aquatic life direct to your door. Good packing and shipment of fish/plants. Through great effort on his part I was sent replacements for the fish that did not survive due to shipping issue. Its not a kidney transplant. Thats interesting. Is this your company? Two died on second day of quarantine and got a refund for them. Thank you guys. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Tetra bag leaked in box, but they were alive-we'll see. Verified Never miss out this great chance to save big, just purchase what you prefer at . When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. LiveAquaria is the largest online shop for all of your fish needs. +0 / 0 / -0. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. And I should be OK with it! We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. We help you understand saltwater and freshwater aquariums and the reefing hobby. Toledo Goldfish has pond fish. I thought i'd try an online supplier for fish. What made you choose liveaquaria over similar businesses? An extension of 1 day! 1,015. Review score. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. I isolated and medicated them. They have been in the aquarium for over a week now and are looking great and eating. They said I could go across town and pick it up after 6pm (While I am at work). Live Aquaria offers aquatic life and aquarium supplies. It just means that Live Aquaria was that good to be bought out. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. This company does not typically respond to reviews. Is LiveAquaria a reliable site to order fish from? The Fora platform includes forum software by XenForo. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. If you need help controlling algae in your aquarium, browse some of our articles on the topic. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. I emailed them. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. I bought ten fish. Go local. I had put a notification request for an Australian Harlequin Tusk fish. Thanks again Eric! Here's the response: I couldn't do that. I hope. Avoid them like the plague. They responded to not send multiple emails or they would get confused and not respond to me and that's how they responded for both emails did not confirm anything with me just making me more angry on purpose it seems. Go shopping now. I got a wasted Xmas eve that I should have been spending with my family. The box had nothing to protect the fish or no heating pads. Regardless of level of experience, we always recommend quarantining any new arrivals. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. I figured give them time due to Covid. Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! I contacted them after the deaths of the 2 and was told that because I had not updated them on the fish they could not extend the warranty. Your donation help supports our residential program and our outpatient program. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. I thought I'd give them another chance. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. How can you tell if a koi fish is real? Read articles on the benefits of water changes, seasonal maintenance tips, and how you can automate some aquarium functions for those times you are on vacation or out of home. Some eventually died and some I was able to save in my hospital tank. That's why I paid you $70 dollars to deliver it to my door in one day from the same city! I ordered 12 snails and 6 siames algea eaters. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. NOT accepting responsibility is unacceptable. Plants always come healthy and acclimate quick. Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. Source: https://liveaquaria.com. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. Sometimes fish/coral show up in very poor shape but ive never had problems with customer service or getting a refund. Good afternoon Louis, As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. No. Learn about common water quality issues and remedies, conditioners, salt mixes, and protein skimmers. Thanks! My last order from liveaquaria was 100% dead, and a day late. The cost to package your fish will range from Hey there, Hope! Thank you for allowing us the opportunity to review/resolve. Their used to be pages of stock per species but now it is a 80% page and . Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. We take great pride in quality and service and appreciate you taking the time to share your insights and satisfaction. 10% Off. Very rude customer service that is replies every few days. Sothey get away with changing the advertised size after the fact? It would have been less for combined order. I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . WOT Trustworthiness, If I could give negative stars I would. For a better experience, please enable JavaScript in your browser before proceeding. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? I knew this would not end well. . See attached picture. . Just sent an order to Humblefish to qt for me too. Buy Fish Online Now With PetCo!!??!! We'll see what happens to fish #5. Thank you again, Carl! Claim it and get a lot of features. If price is good enough to buy sight unseen I say go for it. This is not a typical of our fulfillment processes and policy. Happy shopping At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. They got MY money. So guess what 6 fish get to die because live aquaria are pieces of sh. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Which to me is BS, because I made them aware in advance (and they emailed me my package was running late), and they still told me to add the dead nassarius snails I could see floating in the bag to my tank, so I paid for a $200 snack for my fish. See what aquatic life and supplies are up to 30% off. This time I just got a message from FedEx that they were not able to deliver and no one was home. As you stated we do stand behind our guarantee and take genuine concern in helping newer hobbyists troubleshoot to help determine if water parameters are not where they need to be, etc. Not what I ordered, but okay I'll keep them. Do not buy from this company, they should be shutdown!!!!! It can be used on a big variety of items. Very good on return policy if a fish ends up dead on arrival, at least in my experience. LiveAquaria is your single destination for all things aquatic. Now I am successfully caring for 12 of these leopard wrasses and am aware of all the issues that arise with them but I cant raise a half dead wrasse back. it was DOA. Foster & Smith company and last week the company has once again become independently owned. Divers Den is outstanding, probably the best. I wasn't sure which area to post this, but finally decided here. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. This is a scam. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. I was sent RED tux guppies. We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Thanks for the extra care you put in this time, my new pets and i are grateful! Submit a complaint and get your issue resolved. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Thank you and have a good evening! Best 'all-around' for sure. Have a great day. Any good reliable websites to order frags or corals from in europe? I asked them to extend the warranty. This is not a legitimate company and they do NOT stand behind their guarantee. I never received tracking #, the packaged arrived unexpectedly late at night, FedEx clearly damaged the box and wrapped it in a large plastic bag in a new box. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. About LiveAquaria Based on the smell alone I'd say that many were dead at shipping time. Have to dispute with my bank. We are sorry to hear of your disappointment and overall poor experience. At LiveAquaria.com, our No. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. They failed to send a shipping email, which I was told to expect. The visual effect is lush and beautiful. I cancelled an order after it did not ship on time. I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. It is now 3 days later! Actually from DiversDen a couple times and Live Aquaria as well. Or find another company who will actually guarantee their fish. Utterly useless, not even the same fish and very territorial. My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. 9 mollies. I am working to keep the 3rd alive. They are orange and white. Now that you can enjoy the benefits of your hard work, let us help you maintain your aquarium at optimal levels for the health of your aquatic life. From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. How much is shipping for fish? Foster and Smith and LiveAquaria! So I called out sick the next day to be home to receive. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. Email sent: Feb 24, 2023 2:03pm. Setting up your home aquarium is a satisfying experience. I feel sick this fish was essentially killed this way. Dont use this company. Shop today and get free shipping on qualifying orders! Has been my go to place. Coupon used: 0 times Blacklisting, Good morning Austin. That should have been my first clue to not purchase from liveaquaria. I got a lame email back from customer service when I advised them that the fish arrived with ick. Our apologies it is the correct size." View Newsletter Codes. By the way this is very recent. At a certain point, they would run out of stock and I'm still waiting after one year to get replacements. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. First, they offer free shipping of orders over $144.00. Free shipping should be a lower amount. This complaint was posted by a verified customer. A 1 rating is actually too much! Liveaquaria is reliable, so is bluegrassaquatics. First, they offer free shipping of orders over $144.00. Puzzled!! Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Get answers to your questions regarding aquarium lighting. Hop . I had order over $179 to get free shipping the first go around. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. An extension of 1 day! . I got a wasted Xmas eve that I should have been spending with my family. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. I placed an order last week. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. It's about half the price of the DD, but I don't get a 14 day guarantee. Can't review the fish, never got it. liveaquaria.com This is what's in store for you this week. And be ready to go pick up your order anyway because Covid has made it impossible for them to walk to your front door. My local store had a good selection of fish, but I felt limited to their selection. The fish sent looked nothing like on their website. Liveaquaria site is very very deceptive. Gain valuable information and tips on stocking your aquarium. Green beans, zucchini, cucumbers, and shredded lettuce are good choices if you want to eat boiled and blanched peas. Image Source: https://liveaquaria.com. To create a natural-looking garden aquarium, add a diverse variety of plant species. We hope to see you shopping at LiveAquaria once again! I called the and they shipped out the 2nd one the following week. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. SoI thought I'd give them another chance. Its just guppies folks. Great service, great selections! I have ordered 3 times fish and inverts online. Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. Experiences are very mixed. absorption of minerals from food. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies all at great prices! Can you share a success story using liveaquaria? Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. Our new Weekly Specials are now live! Third shipment fish were dead upon arrival. Good afternoon Mr Dobe. The fish developed popeye 2 days later, and barely eats. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. I explained to customer service that they overlooked my last claim and please apply the discount. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. Your authorizations should have all voided or dropped. Keep up the good work! NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! 5 1 0. Last Coupon Added: 5h ago. No phone call or knock on the door. . Someone messed up. w/Coupon Code. I ordered 10 blue rams, they sent me 10 gold rams. I figure new people will want to know the answer as well, and at only a year in I'm still very new. We use dedicated people and clever technology to safeguard our platform. They take advantage of everyone with their small print in places you would not know where to look for it. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. We are sorry to hear of your experience. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use Discount Code: up to 10 % Off LiveAquaria Promo Code: get Extra. Use, great place but even then local is better but most likely fairly limited as well away changing... 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