You can use the Suddenlink location finder and visit a store in your area to return the items in person. Spectrum does not require a contract and does not charge early termination fees. Modem required for internet service. Use the courier company website to track the delivery. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. What Happens if You Dont Return Equipment. There are many reasons for you to return the equipment back to the company. All services not available in all areas. Enter a FedEx tracking or door tag number below. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Click to reveal The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. 2023 CNET, a Red Ventures company. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Now what? For more information visit the Optimum terms of service. Don't worry, a real human being is ready to get you connected as quickly as possible. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. Use the Optimum store locator to find the nearest Optimum store. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. Astound Broadband is available at your address. However, in some cases, the agency may also want to take the machine back. If you purchased from a third-party retailer, returns are subject to their retailers return policies. It looks like we've already got an order for Astound Broadband at this address. All names, logos, images and service marks are property of their respective owners. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. Your privacy is important to us. Visit the Google Fiber cancel service page. phone It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. No Surprises Here. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Tracking Number Track. Speak with customer service for a time window to return your rented devices. Press and hold the SEL button while pointing the remote at the TV. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Early termination fee: Up to $360. In the instructions there is a link to print return labels. It looks like Astound Broadband isn't available in your area yet. Track the status of your FedEx package. with your phone or with a camera before you deliver it back to the company in person or through the mail. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. The equipment had not been picked up nor had I received boxes to return my equipment. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. Follow these 4 easy steps for returning all other equipment. Many FedEx locations can help you create a return label in-store. Well, it's your lucky day. Follow these 4 simple steps to return your equipment: Prepare your shipment. Well send you the fastest internet options, so you dont have to find them. All content on this Web site is proprietary. Use the search box at the top of the page to filter by product or keyword. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. You will need to call Verizon customer service to cancel your internet. Recover it. Equipment return: By mail within 30 days of canceling. Day length: 8h 37m. to return your equipment, and it has to be returned in good condition. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Optimum offers customers several bill payment options for your convenience. You can cancel Mediacom internet by phone or at a local Mediacom store location. Want to track, redirect, and sign for packages? Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. If you live in NY, NJ, CT or PA, please follow the return instructions below. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Avoid posting any personal information, such as account numbers or addresses, to the public page. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. So we created a free concierge service you can call at the phone number below. . Get Directions. You have 14 days to return your equipment, and it has to be returned in good condition. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. You can. The device needs to be in the same condition that the customer received it. Astound Business Services are available at your address. X | `>`. Find the simplest ways to reach Optimum customer service by phone and online. Get your FedEx prepaid shipping label here. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. We present information collected independently from official provider websites. The CenturyLink cancellation page is surprisingly helpful. See astound.com/yourspeed for why speeds may vary. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. Unplug the power from your modem and router. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Didn't get your return box? No contracts. How to pay your Optimum bill. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. After about 60 seconds, plug your modem in. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Fee for late or no return: Up to $200. Pricing varies by location and availability. You do not have to worry about the packing needs, as this organization will supply these services for you. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Suddenlink tools return no longer as hard as it seems. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. I was having problems with the company for months. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. if you need help finding this account number. Early termination fee: None. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. FairShake can help. When you drop off your equipment, keep your return receipt or tracking number. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Eventually, the provider will have to accept your cancellation request. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Do you have a customer issue as well? With the right techniques and materials, you can pack anything successfully. Breaking up (with your internet provider) doesn't have to be hard to do. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Upload vs. download speed: Whats the difference? Early termination fee: None. Our services vary based on location. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. You're almost ready to go, but we need a few more details. 4. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. Equipment return: By mail within 30 days. Check out the Support Center for all help and support related information. fedex.com. 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