On, Dear Kevin R Thank you for your recent review and feedback. Kind regards John Chappell. Our team checks each review posted on the site disputed by our community as not meeting our. I can only think that you did not carry out any research before booking, as the wakeboarding centre closed last year and was therefore removed from our website and we have never advertised swimming pools and "whatnots". In all my stays here I've never encountered a problem. You have made several errors on your review. Plenty to do. I will make sure that the team read the TA site reviews because such positive comments mean a lot to so many hard working staff ! We saw so many holidays ruined over the windy weekend as tents (and awnings) were flattened, families left and just abandoned their wreaked tents. Payments made by partners impact the order of prices displayed. Firstly, a company owns both this site and our others, not a single woman or man. Decided to book a 4 berth timber pod instead of taking the tent (after a bad experience last year with noisy neighbours at this site), the pod was just big enough for 2 double air beds! my other half, myself and my dog stayed on a 4berth Pod for 4nights. Contrary to your wildly inaccurate and offensive comments about taking money from customers, we spend approximately 50,000 every year on maintaining the 200 acres of the Park in an "as natural" state as possible, to ensure that the diverse and stunning wildlife on the Park is as well cared for as our human customers. A little amusements for kids near play park. We have noted your comments about the menus in the Coffee Shop and will include these in the end-of-season review. Also went on a bar crawl with the dog starting at the site and walked down the road then to the 3bars on the beach front. We look forward to welcoming you back in future. There are more places to choose from in the, Walls Lane, Ingoldmells, Skegness PE25 1JF England. Alternatively, if you no longer wish to be near any trees, we would be pleased to quote terms for re-locating your caravan to an alternative plot. This site is in a good location, close to Butlins and Fantasy Island. 4 0 obj Although close to Ingoldmells it was a quiet peaceful site. The coffee shop service is terrible you are kept waiting for an average 40 minutes for your breakfast to arrive at the table. Dear tazhyland Thank you for your great review and we are glad that overall you enjoyed your stay with us over August Bank Holiday, the busiest weekend of the year by far. I would add however, that our booking and checking-in documentation make it clear that we do not issue refunds due to bad weather. Firstly, a company owns both this site and our others, not a single woman or man. Staff are really pleasant and helpful. even when my partner leaves the campsite in the early hours when he has to go to work the night security always see me and ask if me and my daughter are okay as we're not great in the dark lol the park is spotless and has everything for everyone. Unfortunately, we only have 250 electric hook-up points and these tend to get booked up months before a bank holiday weekend, so if you are planning to return, please try and book as far in advance as you can to get a hook-up. Nearly there!! Claim your listing for free to respond to reviews, update your profile and much more. For all the news from the Park, please follow us on Twitter or Facebook, including special offers but we would love to see you again really soon. Buy sell and rent hassle free with Preloved! Part of our medium term plan is to provide more water based activities that most people will be able to enjoy. Thank you to all the staff which helped make our stay wonderful as always, wish i could remember the 2 bar staffs names who we had a really good laugh with, Arrived on the Monday to high winds which was a challenge putting the tent up, had read reviews of the wind whipping across site (no fault to owners just a very open site). John Chappell. The smell you refer to is unfortunately a perennial problem blighting north Skegness and Ingoldmells and is caused by Anglian Water's sewage treatment plant half a mile away. Your comments are very much appreciated by us all, especially after such a busy weekend and we hope to see you at the Park again soon. Kind regards John Chappell, Hotels near Butlin's Skegness Resort and Splash Waterworld, Hotels near Tiny Tots Village Indoor Playzone, Hotels near Rob Stevens Manhattan Show Bar & Grill, Hotels near Saint-Georges-de-Commiers Station. There are more places to choose from in the, Walls Lane, Ingoldmells, Skegness PE25 1JF England, #1 of 24 Specialty lodging in Ingoldmells, we've stayed here so many times probably about 6/7 times this year as only an hour away from home and absolutely love it! We are delighted that you had another very enjoyable stay with us and that you had a fantastic holiday here. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you don't already do so, please follow us on Twitter and/or Facebook for details of special offers during the year. Kind regards John Chappell. The decking, seating and bbq area was great and we enjoyed Sunday afternoon when the weather was nice. This is the version of our website addressed to speakers of English in United Kingdom. I would recommend this as a good place to stay. We are delighted that you had another very enjoyable stay with us and that you had a fantastic holiday here. Prices change throughout the season, click on the links below to check. The railway is owned and run by the Volunteers of the Lincolnshire Coast Light Railway, based here. We look forward to welcoming you back in the near future. It doesn't matter whether you are tool proficient or like me, can only use a pen and a phone, they will find you tasks to do to help run this superb attraction. Place felt very secure and staff were great. Home. Having visited and stayed at Skegness Water Leisure Park for several years my wife and myself recently became seasonal tourers at the park, we have always found the amenities, facilities and all the staff excellent, and would highly recommend this camp site. I have forwarded your comments to our Bar Manager to look into this unacceptable attitude. It maybe kids or just adults with no morals or thought for others. The barn does a good Sunday roast, and I think 5.50 for a small roast and pudding is excellent value. Yes, the Barn Inn welcomes dogs in small areas, as they are part of the family too but we also have to protect dogs from people's feet etc, which is why the areas are clearly defined as they are. #1 of 24 Specialty lodging in Ingoldmells, Ive been coming here for years and will be coming back for many many more, its a great site, it has pretty much everything you could wish for except a pool Dog friendly decent facilities and the pub aint bad either , Dear Nuss1981 Thank you for your excellent review and we are delighted to learn that you are a "frequent repeater" ! Whilst we are temporarily closed due to the Coronavirus crisis, we still have staff on duty, answering calls, taking bookings for later in the year and to deal with your queries. It is always a difficult decision to make in respect of cutting the grass before a busy weekend because campers prefer shorter grass than longer and of course it is inevitable that when surrounded by acres of beautiful, lush green grass rather than concrete or gravel, that some will get dragged into the toilets on people's feet. Claim your listing for free to respond to reviews, update your profile and much more. It is always a difficult decision to make in respect of cutting the grass before a busy weekend because campers prefer shorter grass than longer and of course it is inevitable that when surrounded by acres of beautiful, lush green grass rather than concrete or gravel, that some will get dragged into the toilets on people's feet. the pub on site you couldnt really get in as was always full and we wanted to try the menu instead we walked miles out to get some food on the sunday. Whilst we are temporarily closed due to the Coronavirus crisis, we still have staff on duty, answering calls, taking bookings for later in the year and to deal with your queries. However, with our cleaning team working around the clock from sunrise to sunset on busy holiday periods, we manage to keep on top of it most of the day. Would of been, Stayed here in July - never again! Kind regards John Chappell, We have been visiting Skegness water leisure park for about 3 years now and noticed a big change since our first visit which has all been bad. Lovely site, good facilities, clean and tidy not cramped in like many sites. Dogs welcome even our soft as pudding bull mastive that staff loved. #skegnesswaterleisurepark Dear stanslot Thank you for your fantastic review. There are more places to choose from in the, Walls Lane, Ingoldmells, Skegness PE25 1JF England, #1 of 24 Specialty lodging in Ingoldmells, we've stayed here so many times probably about 6/7 times this year as only an hour away from home and absolutely love it! we was worried at 1st night as was noisey but it did quiet down. The place is packed. endobj Own or manage this property? Let's hope that next summer, the nice weather actually holds for the school holidays but we hope to provide more SupaPods this year for rental, including possibly the Swift SupaPod 6. Find a folding caravan on Freeads in Preeshenlle, the #1 site for Used Touring Caravans classifieds ads in the UK The site's own bin lorry comes round and just clears the debris and they let new arrivals on site to set up! Kind regards John Chappell. I would recommend this as a good place to stay. Tripadvisor performs checks on reviews. Onsite toilet blocks need more checks to ensure cleanliness of public areas. Thankfully, your comments do not reflect the majority of customer reviews but if you would like to email me with further information, including the dates you stayed with us, I will personally look into your experience in more detail and reply to you accordingly. Unfortunately, in order to keep our menu prices affordable to most, we have to open reduced hours in the Coffee Shop from Monday - Thursday because there are simply not enough customers on site during those days to be able to open longer hours but we glad that you found the breakfast to be ok. We accept that the sign should have been taken down however, after 2pm and apologise for any confusion caused. Wherever you stayed, we are sorry that the weather ruined your holiday but if you were really here, you should have asked us for advice on how to leave early, we would have gladly assisted ! The young girls that work there are so rude and nasty they walk around with a face like a slapped backside. Occasionally, trees have to be pruned and this is done sympathetically in the winter, whilst the trees are dormant, to minimise the risk of damaging them. Dear Amy L Thank you for your excellent review of our Park. ;2O Our environmentally caring approach to the natural world has resulted in us winning a Gold David Bellamy Conservation Award every year for 9 years now and we are committed to continuing this, to run a successful and popular Park, without destroying the natural world around us. Claim your listing for free to respond to reviews, update your profile and much more. I couldnt find the number to call so I went to speak to them and they were in bed. I have examined all staff timesheets, cleaning records and other evidence from that weekend and it is clear that i) you have reviewed the totally wrong site or ii) you are mistaken about the toilets and showers and cleanliness therein. We prefer (and think most customers prefer) that our arcade doesn't dominate or intrude into the hub of the Park. Also the bar can get very very untidy and staff dont really seem to care to much. The 2 main reasons we wont be back are: 1) Beware of the wind! Charges are on a per night basis. I have ate in the cafe & it was lovely and i have drank in bar very clean. Dear srobyn35 Thank you for your excellent review and we are so pleased that you continue to enjoy your holidays at Skegness Water Leisure Park. One gripe thou The bar is probably far to small for the site. Take a look at this beautiful 3 bed holiday home now available at the award winning Southview Leisure Park Decking Included Free 2023 site fees Spacious master with en Trade 39,995 8 hours ago 9 The amusement arcade is the size of a postage stamp and could do with being bigger, the food menus are bland which doesn't offer much vegetarian options, I am disappointed that they have took the ploughmans salad off the menu. <>/OutputIntents[<>] /Metadata 78 0 R/ViewerPreferences 79 0 R>> We have steered clear from pools because the cost of building and running them would mean a significant increase in our pitch fees and ground rents but you will note that we have started re-developing around the former water skiing lake. we are now classed as "locals" and have seen plenty of other returning guests. Kind regards John Chappell, We went here for August Bank Holiday. Own or manage this property? There are more places to choose from in the, Walls Lane, Ingoldmells, Skegness PE25 1JF England, #1 of 24 Specialty lodging in Ingoldmells. This is the version of our website addressed to speakers of English in India. We look forward to welcoming you back in future. AjQeHPekr8CrjVp Dear DannyAppDoncaster Thank you for your very positive review. Overall , some of the staff where friendly, the light railway only operates 3 days a week which needs to run more regular. For all the news from the Park, please follow us on Twitter or Facebook, including special offers but we would love to see you again really soon. Dogs are also welcome. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The playground is fully RoSPA compliant and totally safe for all supervised children. For all the news from the Park, please follow us on Twitter or Facebook, including special offers but we would love to see you again really soon. 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