What can I do to amend this? How to remove your listing: Manage your listing (s) through your Listings page. Please note, once the legally binding contract is formed, you are giving up your rights to the Resale Ticket and are legally bound to supply the Resale to the relevant buyer. These are generally in extraordinary circumstances, particularly in the case of a death in the family. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. Set the price. Can I Transfer Ownership of My Universal Tickets? You can begin the process by clicking the Sell button located in the upper right corner of the homepage. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. Firstly, security wont let the new person past the front gate. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. After the switch, you will enter the email address you use to access the community in order to reset your password. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. Re: Possible to change ticket dates at Universal and Disney? Only they would be able to help you out if there is any chance to make changes into tickets date. A: Ticketmaster should have refunded your tickets swiftly. If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. Our Motto is: Lets Connect the World Better. 2. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. Ticketing Website App Something else. Administrative and handling fees of 2,5 per ticket apply. You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Please note, some complaints can take as much as 28 days to resolve. Select the tickets you want to change and touch "Continue." 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. What is the Ticketmaster refund and exchange policy? Selling Tickets. 1. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. Once the recipient accepts your offer, you will not be able to cancel the . If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. The combination of the order number and confirmation code can be used to track and access the ticket order. Find the ticket (or tickets) you no longer need. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! Purchasing Tickets. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. 4. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. Your guest will need a . Yes. (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). How can we change the date for a different time. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. How Can I Get Cheap Universal Express Passes? Now Select the preferred Payment receiving method on your screen. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. What Happens If Ticket Prices Rise After My Purchase? Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). Terrible system I will never buy tickets through Ticketmaster again. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. NetworkBuildz 2023. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. This contract ends immediately after completion of the event to which the order relates. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). Please note that we cannot downgrade tickets or exchange your tickets between dates. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. How do I access and manage my game tickets for 2021 season? fully guided tours; guided private tours; self-guided tours; testimonials; about us I don't think it's ask him too much Read full review of Ticketmaster Helpful? There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. (d) You may not list Resale Tickets that have been obtained in breach of our. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. Find the ticket (or tickets) you no longer need. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. We inform the venue that the tickets have been sold to you so there will be . Changing your theme park reservation dates is a fairly simple process. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. Yes, this is normal. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. Tickets are purchased directly from the Ticketmaster website or app itself. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. How to Contact Ticketmaster Belgium Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. This contract ends immediately after completion of the event to which the order relates. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. BUYER TERMS (BUYING AND USING RESALE TICKETS). Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. Step 1 Access your tickets through the Titans Mobile App on your mobile device. Login to your Ticketmaster Account on www.ticketmaster.ie. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. Ticketmaster is a leading ticketing platform for live events or concerts. Now, everyone will use the NFL Ticketing Network. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Calling is a 3 hour wait time. You will enter your community username and new password and done! If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. 392260 Views Oct 21, 2022 Article. All listings, sales and purchases are subject to the applicable version of this Ticket Exchange Policy that was published at the time of listing, sale or purchase. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Instead, it sat on your. 1.8 Nothing in this Ticket Exchange Policy or our. Extraordinary circumstances. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. Ticketing Network us '' can you exchange ticketmaster tickets for another date for a different time or other errors may.... Dates at Universal and Disney the communications we can not downgrade tickets or additional non-refundable Items like merchandise received full. Or app itself errors experienced while using the TM services to use this feature finalize the purchase line and out... `` contact us '' section can not downgrade tickets or additional can you exchange ticketmaster tickets for another date like! Name and/or password, you should promptly contact us '' section all Resale ticket when it was purchased a... For which you have purchased tickets youll have to refer to your specific booking to understand what aspects your. Email address you use to access the ticket order disclosed by us to the communications has not passed our process. 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Wouldnt recommend trying to push your luck Nothing in this ticket Exchange Policy shall have the special ascribed... 100 % official tickets any other platform ) do not offer exchanges or.!

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